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Metro pcs cellular Complaint - a pig in a poke
Metro pcs cellular Complaint

Metro pcs cellular Complaint

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a pig in a poke


​Good evening, my name is Julio Cesar Soares da Silva, I bought 2 iphones 6s and an apple watch in the all cellular store of metropcs, suite 107, orlando florida 32811, on 05/27/2017 at 1:05:28 pm, number transition is #8528468, with the Seller Christian R., one of the phones presented battery problem that did not carry at all, the other locked the screen, had to restart several times, thus losing continuous conversations and messages, I took the device that had not been used for two months in the Metropcs store and the same salesman Christian R. reported everything that had happened to him, Christian informed me that the store was not responsible for the devices and had me take it to the apple, when it was on July 25th at 4:45 pm in the apple of the shopping millenia, in the 4200 conroy rd, I was informed by the technical assistance that the device was not In the warranty and would be a possible refurbished case, because the date that the cell presented on the screen was not the same as the day of the purchase, it presented a date of 1900, I tried again in the metropcs store to solve my situation, again without success. I am very disappointed with the metropcs, with the products sold in this store, I want to devulocao of my money and deliver the products that I bought with you, have 3 months that I bought the products, spent 1,600,17, paid the bills on time, I do my part !! Please respond to this email as soon as possible, Because I will be waiting for the contact of you, otherwise I will take the appropriate measures and seek my consumer rights. It is not possible to sell apple devices without the warranty !! absurd!! Revolted !! sorry my English, google translate.

Julio Cesar Soares da Silva


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